Handoff V4
Get available handoff options
Retrieves available users or queues that can receive a handoff for the specified criteria.
GET
Get available handoff options
Authorizations
User ID to act on behalf of. Platform API Keys only (required with an API Key unless the endpoint states otherwise). Requests authenticated with a Personal Access Token are rejected if this header names another user.
Query Parameters
Filter for online users only
Channel ID for filtering handoffs
Appointment ID to get handoffs for
Response
200 - application/json
Successfully retrieved available handoff options
List of available users for handoff
Get available handoff options