Bookings

Bookings (appointments) represent scheduled meetings between hosts and attendees. Each booking links a meeting type to a specific time slot.

Booking Lifecycle

Create a Booking

curl -X POST "https://api.meetergo.com/v4/booking" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "meetingTypeId": "770e8400-e29b-41d4-a716-446655440002",
    "start": "2024-01-15T09:00:00+01:00",
    "hostIds": ["550e8400-e29b-41d4-a716-446655440000"],
    "attendee": {
      "email": "customer@example.com",
      "firstname": "Jane",
      "lastname": "Doe",
      "receiveReminders": true,
      "notes": {}
    }
  }'

const response = await fetch('https://api.meetergo.com/v4/booking', {
  method: 'POST',
  headers: {
    'Authorization': 'Bearer YOUR_API_KEY',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    meetingTypeId: '770e8400-e29b-41d4-a716-446655440002',
    start: '2024-01-15T09:00:00+01:00',
    hostIds: ['550e8400-e29b-41d4-a716-446655440000'],
    attendee: {
      email: 'customer@example.com',
      firstname: 'Jane',
      lastname: 'Doe',
      receiveReminders: true,
      notes: {}
    }
  })
});

import requests

response = requests.post(
    'https://api.meetergo.com/v4/booking',
    headers={
        'Authorization': 'Bearer YOUR_API_KEY',
        'Content-Type': 'application/json'
    },
    json={
        'meetingTypeId': '770e8400-e29b-41d4-a716-446655440002',
        'start': '2024-01-15T09:00:00+01:00',
        'hostIds': ['550e8400-e29b-41d4-a716-446655440000'],
        'attendee': {
            'email': 'customer@example.com',
            'firstname': 'Jane',
            'lastname': 'Doe',
            'receiveReminders': True,
            'notes': {}
        }
    }
)

Request Body

Field	Type	Required	Description
`meetingTypeId`	string	Yes	Meeting type UUID
`start`	string	Yes	Start time (ISO 8601 with timezone)
`hostIds`	string[]	No*	Host user UUIDs
`queueId`	string	No*	Queue ID for round-robin (alternative to hostIds)
`attendee`	object	Yes	Attendee information
`duration`	number	No	Duration in minutes (must match an allowed duration on the meeting type)
`channel`	string	No	Meeting channel: `google`, `zoom`, `teamsForBusiness2`, `phone`, `phone-incoming`, `local`, `local-attendee`, `connect`, `webex`, `whatsapp`
`location`	string	No	For `local` channel: selects from configured locations. For `local-attendee`: can also use `attendee.notes.address`
`icsTitle`	string	No	Custom calendar invite title (max 200 chars), overrides meeting type default
`icsDescription`	string	No	Custom calendar invite description (max 2000 chars), overrides meeting type default
`skipNotifications`	boolean	No	Skip email notifications (default: false)
`phoneOnlyBooking`	boolean	No	Use phone as identifier instead of email. See Voice AI Bot

*Either hostIds or queueId is required

Attendee Object

Field	Type	Required	Description
`email`	string	Yes*	Attendee email
`firstname`	string	No†	First name (†either `fullname` or `firstname`/`lastname` required)
`lastname`	string	No†	Last name
`fullname`	string	No†	Full name (alternative to first/last)
`phone`	string	No	Phone number
`receiveReminders`	boolean	Yes	Whether the attendee receives reminder emails
`notes`	object	Yes	Key-value object for form field responses and UTM parameters. Pass `{}` if none
`language`	string	No	Locale for notifications (`en`, `de`, etc.)
`timezone`	string	No	Attendee timezone (e.g. `Europe/Berlin`)
`bringalongEmails`	string[]	No	Additional attendee emails (max 5)

*Not required when phoneOnlyBooking is true and the meeting type has allowPhoneOnlyBooking enabled. See Voice AI Bot for details. See Create Booking API Reference for full field documentation, examples with custom ICS content, and UTM tracking.

Response (Standard)

{
  "appointmentId": "appt-uuid-12345",
  "secret": "secret-token-xyz"
}

Store the secret to cancel or reschedule without authentication.

Response (Double Opt-In)

If the meeting type requires email confirmation:

{
  "bookingType": "DoubleOptIn",
  "provisionalBookingId": "provisional-uuid-123"
}

The booking is finalized after the attendee confirms via email.

Get Appointments

Get Paginated Appointments

curl -X GET "https://api.meetergo.com/v4/appointment/paginated/?page=1&limit=20" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "x-meetergo-api-user-id: {userId}"

Get Single Appointment

curl -X GET "https://api.meetergo.com/v4/appointment/{appointmentId}" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "x-meetergo-api-user-id: {userId}"

Response

{
  "id": "appt-uuid-12345",
  "start": "2024-01-15T09:00:00+01:00",
  "end": "2024-01-15T09:30:00+01:00",
  "isCancelled": false,
  "meetingType": {
    "id": "770e8400-e29b-41d4-a716-446655440002",
    "name": "Discovery Call",
    "duration": 30
  },
  "attendees": [
    {
      "id": "att-uuid-789",
      "email": "customer@example.com",
      "firstname": "Jane",
      "lastname": "Doe"
    }
  ],
  "hosts": [
    {
      "id": "550e8400-e29b-41d4-a716-446655440000",
      "email": "john@example.com",
      "givenName": "John",
      "familyName": "Smith"
    }
  ]
}

Cancel an Appointment

As Host (Authenticated)

curl -X POST "https://api.meetergo.com/v4/appointment/{appointmentId}/cancel" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "x-meetergo-api-user-id: {userId}" \
  -H "Content-Type: application/json" \
  -d '{
    "reason": "Unable to attend"
  }'

With Secret (Unauthenticated)

For self-service cancellation by attendees:

curl -X POST "https://api.meetergo.com/booking/confirm/cancel/{appointmentId}/{secret}" \
  -H "Content-Type: application/json" \
  -d '{
    "cancellationReason": "Schedule conflict"
  }'

Both methods trigger:

Cancellation emails to all parties
booking_cancelled webhook event
Calendar event removal (if integrated)

Reschedule an Appointment

With Secret (Unauthenticated)

curl -X POST "https://api.meetergo.com/booking/confirm/reschedule/" \
  -H "Content-Type: application/json" \
  -d '{
    "appointmentId": "appt-uuid-12345",
    "secret": "secret-token-xyz",
    "start": "2024-01-16T10:00:00+01:00"
  }'

As Host (Authenticated)

curl -X POST "https://api.meetergo.com/v4/appointment/{appointmentId}/reschedule" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "x-meetergo-api-user-id: {userId}" \
  -H "Content-Type: application/json" \
  -d '{
    "start": "2024-01-16T10:00:00+01:00"
  }'

Response

{
  "appointmentId": "appt-uuid-12345",
  "secret": "secret-token-xyz"
}

Rescheduling triggers:

Updated calendar invites
Notification emails
booking_rescheduled webhook event

Meeting Transcription & Summary

After a meeting takes place, you can attach a transcription and/or an AI-generated summary. Both fields accept markdown-formatted text, making them ideal for structured meeting records. This is designed for integrations with transcription services (e.g. Otter.ai, Fireflies, Whisper), AI meeting assistants, or any tool that produces meeting records.

Update Transcription

curl -X PATCH "https://api.meetergo.com/v4/appointment/{appointmentId}/transcription" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "x-meetergo-api-user-id: {userId}" \
  -H "Content-Type: application/json" \
  -d '{
    "transcription": "## Meeting Transcript\n\n**John (00:00):** Welcome to the call...\n\n**Jane (00:15):** Thanks for having me...",
    "summary": "## Summary\n\n- Discussed Q2 roadmap priorities\n- Agreed on next steps for the partnership\n- Follow-up scheduled for next week"
  }'

await fetch(`https://api.meetergo.com/v4/appointment/${appointmentId}/transcription`, {
  method: 'PATCH',
  headers: {
    'Authorization': 'Bearer YOUR_API_KEY',
    'x-meetergo-api-user-id': userId,
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    transcription: '## Meeting Transcript\n\n**John (00:00):** Welcome to the call...',
    summary: '## Summary\n\n- Discussed Q2 roadmap priorities\n- Agreed on next steps'
  })
});

import requests

requests.patch(
    f'https://api.meetergo.com/v4/appointment/{appointment_id}/transcription',
    headers={
        'Authorization': 'Bearer YOUR_API_KEY',
        'x-meetergo-api-user-id': user_id,
        'Content-Type': 'application/json'
    },
    json={
        'transcription': '## Meeting Transcript\n\n**John (00:00):** Welcome to the call...',
        'summary': '## Summary\n\n- Discussed Q2 roadmap priorities\n- Agreed on next steps'
    }
)

Request Body

Field	Type	Required	Description
`transcription`	string \| null	No	Full meeting transcription in markdown. Set to `null` to clear. Omit to leave unchanged.
`summary`	string \| null	No	AI-generated meeting summary in markdown. Set to `null` to clear. Omit to leave unchanged.

Reading Transcription Data

The transcription and summary fields are included in the appointment response when you fetch an appointment:

curl -X GET "https://api.meetergo.com/v4/appointment/{appointmentId}" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "x-meetergo-api-user-id: {userId}"

{
  "id": "appt-uuid-12345",
  "start": "2024-01-15T09:00:00+01:00",
  "end": "2024-01-15T09:30:00+01:00",
  "transcription": "## Meeting Transcript\n\n**John (00:00):** Welcome...",
  "summary": "## Summary\n\n- Discussed Q2 roadmap priorities...",
  "...": "other fields"
}

Both fields are null by default until populated. They are returned in all authenticated appointment endpoints (single, paginated, today, current).

Form Fields and UTM Parameters

Pass form field responses and UTM tracking data via attendee.notes:

{
  "meetingTypeId": "770e8400-e29b-41d4-a716-446655440002",
  "start": "2024-01-15T09:00:00+01:00",
  "hostIds": ["550e8400-e29b-41d4-a716-446655440000"],
  "attendee": {
    "email": "customer@example.com",
    "firstname": "Jane",
    "receiveReminders": true,
    "notes": {
      "company_size": "50-200",
      "referral_source": "Google",
      "utm_source": "website",
      "utm_content": "demo_cta"
    }
  }
}

Notes values are:

Included in webhook payloads
Visible in the dashboard
Synced to CRM integrations (UTM parameters can be mapped to Salesforce fields via Integrations → Salesforce → Settings)

Round-Robin Bookings

For team meeting types, use queueId instead of hostIds:

{
  "meetingTypeId": "770e8400-e29b-41d4-a716-446655440002",
  "start": "2024-01-15T09:00:00+01:00",
  "queueId": "queue-uuid-123",
  "attendee": {
    "email": "customer@example.com",
    "receiveReminders": true,
    "notes": {}
  }
}

The system automatically selects the next available team member based on:

Round-robin rotation
Current availability
Existing bookings

Error Handling

Time Slot Unavailable

{
  "statusCode": 400,
  "message": "The selected time slot is no longer available",
  "error": "Bad Request"
}

Solution: Query fresh availability and select another slot.

Invalid Duration

{
  "statusCode": 400,
  "message": "Duration must match one of the allowed durations for this meeting type",
  "error": "Bad Request"
}

Solution: Check the meeting type’s allowed durations.

Missing Host

{
  "statusCode": 400,
  "message": "hostIds or queueId is required",
  "error": "Bad Request"
}

Solution: Provide either hostIds array or queueId.

Best Practices

Always query availability first - Don’t book without checking available slots

Store the secret - You’ll need it for self-service cancel/reschedule

Handle race conditions - Slots can be booked between availability query and booking

Use webhooks - Get real-time notifications instead of polling

Time format - Always include timezone offset in ISO 8601 format (e.g., +01:00)

Get Started

Core Concepts

Webhooks

Components

Recipes

Best Practices

Booking Lifecycle

Create a Booking

Request Body

Attendee Object

Response (Standard)

Response (Double Opt-In)

Get Appointments

Get Paginated Appointments

Get Single Appointment

Response

Cancel an Appointment

As Host (Authenticated)

With Secret (Unauthenticated)

Reschedule an Appointment

With Secret (Unauthenticated)

As Host (Authenticated)

Response

Meeting Transcription & Summary

Update Transcription

Request Body

Reading Transcription Data

Form Fields and UTM Parameters

Round-Robin Bookings

Error Handling

Time Slot Unavailable

Invalid Duration

Missing Host

Best Practices

​Booking Lifecycle

​Create a Booking

​Request Body

​Attendee Object

​Response (Standard)

​Response (Double Opt-In)

​Get Appointments

​Get Paginated Appointments

​Get Single Appointment

​Response

​Cancel an Appointment

​As Host (Authenticated)

​With Secret (Unauthenticated)

​Reschedule an Appointment

​With Secret (Unauthenticated)

​As Host (Authenticated)

​Response

​Meeting Transcription & Summary

​Update Transcription

​Request Body

​Reading Transcription Data

​Form Fields and UTM Parameters

​Round-Robin Bookings

​Error Handling

​Time Slot Unavailable

​Invalid Duration

​Missing Host

​Best Practices

Booking Lifecycle

Create a Booking

Request Body

Attendee Object

Response (Standard)

Response (Double Opt-In)

Get Appointments

Get Paginated Appointments

Get Single Appointment

Response

Cancel an Appointment

As Host (Authenticated)

With Secret (Unauthenticated)

Reschedule an Appointment

With Secret (Unauthenticated)

As Host (Authenticated)

Response

Meeting Transcription & Summary

Update Transcription

Request Body

Reading Transcription Data

Form Fields and UTM Parameters

Round-Robin Bookings

Error Handling

Time Slot Unavailable

Invalid Duration

Missing Host

Best Practices