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Webhooks let you receive HTTP POST requests when events happen in meetergo. Use them to sync bookings with your CRM, trigger workflows, or update your application in real-time.

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How Webhooks Work

When an event occurs (booking created, cancelled, rescheduled, form submitted), meetergo sends an HTTP POST request to your configured endpoint with event details.

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Available Events

EventTrigger
booking_createdNew appointment is booked
booking_cancelledAppointment is cancelled (or attendee removed from group booking)
booking_rescheduledAppointment time is changed
new_employeeNew user is added to your company
form_submissionRouting form or funnel is submitted

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Quick Setup

  1. Create a webhook endpoint on your server that accepts POST requests
  2. Register the endpoint via the API or dashboard
  3. Handle incoming events and return a 200 response

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Example Endpoint (Node.js/Express)

const express = require('express');
const app = express();

app.use(express.json());

app.post('/webhooks/meetergo', (req, res) => {
  const payload = req.body;

  console.log('Received event:', payload.webhookType);

  // Process the event based on webhookType
  switch (payload.webhookType) {
    case 'booking_created':
      handleNewBooking(payload);
      break;
    case 'booking_cancelled':
      handleCancellation(payload);
      break;
    case 'booking_rescheduled':
      handleReschedule(payload);
      break;
    case 'form_submission':
      handleFormSubmission(payload);
      break;
  }

  // Always return 200 quickly
  res.status(200).send('OK');
});

app.listen(3000);

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Example Endpoint (Python/Flask)

from flask import Flask, request

app = Flask(__name__)

@app.route('/webhooks/meetergo', methods=['POST'])
def handle_webhook():
    payload = request.json

    print(f"Received event: {payload['webhookType']}")

    if payload['webhookType'] == 'booking_created':
        handle_new_booking(payload)
    elif payload['webhookType'] == 'booking_cancelled':
        handle_cancellation(payload)
    elif payload['webhookType'] == 'booking_rescheduled':
        handle_reschedule(payload)
    elif payload['webhookType'] == 'form_submission':
        handle_form_submission(payload)

    return 'OK', 200

if __name__ == '__main__':
    app.run(port=3000)

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Webhook Payload Structure

All webhook payloads include a webhookType field identifying the event, with the rest of the event-specific data at the top level: 
{
  "webhookType": "booking_created",
  "id": "appt-uuid-12345",
  "start": "2024-01-15T09:00:00+01:00",
  "end": "2024-01-15T09:30:00+01:00",
  // ... remaining event-specific fields
}

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Limits

LimitValue
Webhooks per company6
Request timeout30 seconds
Payload size~100KB

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Best Practices

Return 200 quickly - Process webhooks asynchronously to avoid timeouts
Use HTTPS - Always use secure endpoints in production
Handle duplicates - Webhooks may be delivered more than once; use idempotent processing
Log everything - Keep webhook logs for debugging

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Next Steps

Event Reference

Detailed payload documentation for each event

Managing Webhooks

Create, update, and delete webhooks via API